What Information We Collect and Why
When you open an account with us, we collect the registration details you submit — name, email address and your chosen contact method. When you deposit using DANA, OVO or GoPay, we record the transaction reference and wallet identifier to verify the transfer and match it
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to your account; we do not store your full wallet PIN or password at any point. We also collect device and session data — browser type, IP address, pages visited — to keep your account secure and to detect unusual login activity. If you contact support,
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we log that conversation to follow up correctly. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO and GoPay is limited to what those services require to complete a transaction. We retain account records for as long
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as your account remains active and for a period after closure as required by applicable law. You can request a copy of your data or ask us to delete it by reaching our support team directly. Access to these services depends on local law and the
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eligible regions in which we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.